BeCreative360 enables you to maintain accurate business listings for all locations across 50+ sites to ensure you’re found easily by your customers. Optimize listings for Google, Facebook and Bing based on their specific requirements and rank higher on search results.
Once you optimize your profile, the information will be automatically shared across the listings, making it easier for your customers to find you.
When you open a location, you will be able to customize different fields including the core business information, additional information, media, GMB, Facebook, Bing, BeCreative360, other third party listings and more. You can also view the last updated location details, switch between locations and import GMB information.
To switch between the locations, click the location name and select the location you want.
You will also have the ability to import business information from your GMB listing using the ‘Import GMB information’ button on the top right. NOTE: To import the GMB information, make sure you have integrated your GMB profile with BeCreative360.
Now, your business information will be fetched from your Google My Business listing and updated on the ‘Profile’ page.
This section allows you to update your business name, address, Google map location, service areas, phone number, official email address and website. To edit the information, click on the ‘Pencil’ icon on the top
On the new screen, you will be able to update the information. NOTE: Businesses which do not have a physical address and deliver only services can hide their address in the listing by checking the box under ‘Address’. In this case, you must explicitly enter the services you provide in your area.
IMPORTANT: To represent your business across different locations, you must follow a set of guidelines. It also helps you avoid other problems that could suspend your online business listings. For more information, read the help article: Best practices to update business listings
Here is how your business information shared across your listings:
|Business information||Shared on|
|Name, Address, Hide address in listings, Provide service areas, Main phone number, Website||Google My Business|
|Address, Map Marker, Main phone number, Email, Website|
|Name, Address, Hide address in listings, Main phone number, Website||Bing|
|Name, Address, Hide address in listings, Provide service areas, Main phone number, Email, Website||Other listings|
This section allows you to add more information about your business. You will be able to update the year of establishment, time zone, language, payment details, working hours, business status and more. NOTE: A part of this information such as ‘Business hours’ and ‘Status’ will also appear on your Google My Business listing.
Here are different fields you can update on your business profile:
|Year established||This shows the year of your business establishment. It will not be shared on Google, Facebook or Bing but on other listings only.|
|Time zone||It shows the time zone of your business location. This information will not be shared on any listing.|
|Languages||It allows you to add the languages your business is comfortable with. This information will be shared on a few other listings only.|
|Business Hours||You can update your regular and special business hours. Regular hours will be shared across all the listings and special hours will be shared on GMB and Bing only.|
For more information on how to update the business hours, refer to the help article: How do I update my business hours across listings?
|Business Status||It shows the current status of your business. You can update whether your business is open or permanently closed. This information will be shared on all the listings except a few other listings. NOTE: In case your business is temporarily closed, you will be able to select the reopen date.|
|Services||You can update the services you offer in your business location. Make sure that the services you add here are clear and precise. This information will be shared on Facebook and a few other listings.|
|Keywords||This field helps you update the relevant keywords for your business. Your customers can find your business using these keywords. This information will be shared on a few other listings only.|
|Products||This field allows you to mention the products you offer in your business category. This information will be shared on a few other listings only.|
|Appointment link||This field allows you to update the URL used for booking an appointment with your business. This link will appear on your Google My Business listing as well. This information will be shared on GMB listings only.|
|Reservation link||This field allows you to update the URL used for reserving a table at your restaurant or book a room at your hotel. This link will appear on your Google My Business listing as well. This information will be shared on GMB listings and a few other listings only.|
|Menu link||This field allows you to update the link to the menu you serve. This link will appear on your Google My Business listing as well. This information will be shared on GMB listings, Bing and a few other listings only.|
|Order ahead link||This field allows you to update the link to the page that allows your customers to place delivery or pick-up orders. This link will appear on your Google My Business listing as well. This information will be shared on GMB listings and a few other listings only.|
|Payment Options||This field allows you to show the payment modes you accept. This information will be shared on GMB listings, Facebook and other listings.|
|Impressum||This field allows you to update a statement of ownership to abide by the law in certain countries such as Austria, Germany and Switzerland. This information will be shared on Facebook and a few other listings only.|
|Additional contact information||This field allows you to add more contact numbers including a local and a toll-free number. This feature is supported on GMB listings and a few other listings only.|
|Apps||If your business offers an app, these links will redirect your customers to the app download page. This information will be shared on a few listings only.|
This section allows you to post your business updates pertaining to the Covid-19 pandemic on your GMB listing. To post an update, click on the ‘Pencil’ icon. This information will be shared on GMB listings only. Post description will be shared on Facebook as well.
IMPORTANT: Frequent updates may lead to listing suspension. All the updates are reviewed and published on the GMB listing. So, make sure that you do not post unnecessary information on your GMB listing.
Then enter the post description, Covid-19 page link, and the virtual assistance/care page link.
This post will now appear on your GMB listing. NOTE: Every time you post an update, it will appear as a new update on your GMB listing.
This section allows you to update the profile photo, cover photo and other photo and videos gallery. To update the images, follow the below guidelines:
|Image type||Supported formats||Supported Resolution/Size||Information shared on|
|Profile photo||JPG, JPEG, PNG||250 X 250px||All the listings|
|Cover photo||JPG, JPEG, PNG||1,640 X 859px||All the listings except Bing and a few third party listings|
|Photos gallery||JPG, JPEG, PNG||250 X 250px||All the listings except GMB and Facebook|
|Videos||MP4, OGG, OGV||Maximum 100 MB||On all the third party listings|
This section allows you to showcase important business information including ‘Google team photo’, ‘Google description’, and more on your Google My Business listing. Here are the important fields you can showcase on Google:
|Google team photo||This field allows you to update your team photo on Google in JPG, JPEG or PNG format. NOTE: Make sure that the minimum image resolution is 250x250 px and size should range from 10KB to 5MB|
|Store ID||This is the Google store ID to be displayed on your GMB listing.|
|Google description||This field allows you to update a description within 750 characters, on your Google My Business listing.|
|Google categories||This section allows you to choose a primary category and multiple additional categories your business is into. You can also add the URL to a different website you wish to redirect the customers on the ‘Google Website Override’ field.|
|Google attributes||Google attributes can help a business rank higher in search results when their target customers search for businesses in specific categories. You will have the ability to configure your business highlights, accessibility, crowd type, dining options and more based on your business.|
The attributes push your GMB listing to the top of search results when your customers search for businesses in the category.
This section allows you to select a business category and description you want to show on Facebook.
This section allows you to select a business category and description you want to exhibit on Bing. You will be able to select one primary and multiple other categories to represent your business.
This section allows you to select a primary and other categories needed to fix the third party listings through Yext and Synup. The information added in this section will appear on the third party listings.
This section allows you to add your social profile URLs on your BeCreative360 review profile. You will be able to add your profile URLs from Google, Facebook, Instagram, Twitter and more.
The information entered in this section is for internal use only. It will not be shared on any public profile. You can enter a nickname for the listing and link your GMB, Facebook and Twitter profile pages.